PRIVACY STATEMENT AS OF December 8th, 2022
1. Data Controller contact details
Koivu Solutions Oy
Friitalantie 13 B 14, 28400 Ulvila
+ 358 40 544 4088
contactus (at) koivusolutions.com
2. Purposes and legal bases of processing
Koivu Solutions Oy processes personal data related to Koivu Cloud, Sotender and Vakander applications and websites.
Personal data is processed to achieve the following purposes:
- To maintain and produce service
- Legal basis for processing:
- legitimate interest: service production for the customer
- Legal basis for processing:
- To provide technical support for users
- Legal basis for processing:
- legitimate interest: technical user support
- Legal basis for processing:
- To collect statistical information to further develop the service and for customer reporting
- Legal basis for processing:
- legitimate interest: service development
- Legal basis for processing:
3. Processed personal data
We process following personal data of users registered to our services.
Service maintenance and production
- Email address which is also username
Technical user support
- Email address which is also username
- To provide technical support for users any data processed in the systems might need to be accessed by the admin users.
Collection and reporting of statistical information
- Data reported is anonymous.
4. Storing period for personal data
Personal data is deleted only on customer request.
5. Recipients or categories of recipients of personal data
Personal data is not disclosed with any third parties.
6. International data transfers and location of data
Data is hosted within EU/EEA area.
7. Technical and organizational security measures
Data can be accessed using an encrypted connection.
8. Your rights
Right of access: You have the right to check what information about you is stored in our systems.
Right to rectification: You have the right to request incorrect, inaccurate, incomplete, outdated, or unnecessary data to be rectified or completed by contacting the Data Controller.
Right to erasure: You can request us to erase your personal data from our systems. We will take the requested measures unless we have a legitimate reason not to erase the data.
Right to object: You may request restrictions on the processing of your personal data if your data is processed for purposes other than the provision of our service or the fulfillment of legal obligations.
Right to restrict the processing of data: You may request the Data Controller to restrict the processing of certain personal data. A request to restrict data processing may result in more limited use of our website and services.
Right to data portability: You have the right to obtain your personal data from us in a structured and commonly used format so that you can transmit it to another controller.
Right of complaint: If you believe that the processing of your personal data is in breach of data protection legislation, you have the right to lodge a complaint to the supervisory authority regarding the processing of personal data by the controller. The complaint is made to the competent supervisory authority, the Finnish Data Protection Ombudsman, following their instructions. For more information, please see their website tietosuoja.fi.